Description

GRRR: Conflictbeheersing in 75 lessen
Aernoud Bourdrez (2009)

GRRR offers 75 successful strategies for preventing or resolving conflicts, co-developed by Winston Churchill, Al Capone, Harvard University, numerous willing lawyers, three bonobos, two kissing boxers, a cowboy, Mikhail Gorbachev, Sun Tzu and John Rambo. GRRR can be used in case of rude officers, angry neighbors, reluctant debtors, negligent clients, cunning lawyers and other quarrels.