Roger Fisher & Daniel Shapiro - Beyond Reason


This book describes how to use emotions to turn disagreements - big or small, personal or professsional - into an opportunity for mutual gain.
It describes the five most important triggers in each conflict.


"We regularly apply the skills of Beyond Reason to create the straightforward dialogue that resolves the vast majority of our negotiations."

Lt. Cambria, Commanding Officer, NYPD Hostage Negotiation Team.


Roger Fischer and Daniel Shapiro are both from the Harvard Negotiation Project.

12 in stock